8k80 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 8k80 ("we," "us," or "our"), the operator of the online gaming platform located at https://8k80.co, collects, uses, stores, and discloses personal information obtained from players, visitors, and users ("you") of the 8k80 website and related services (the "Services").

8k80 is committed to protecting the privacy and security of your personal information. This Policy is designed to be transparent and straightforward — we want you to understand exactly what data we hold about you, why we hold it, and what rights you have over it.

This Policy applies to all personal data collected through the 8k80 website at https://8k80.co, any associated mobile web application, customer support channels, and promotional communications issued by 8k80. It should be read alongside our Terms & Conditions, which govern your overall use of the platform.

By registering an account with 8k80, making a deposit, or otherwise using the Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Data We Collect

2.1 Registration and Account Data

When you create an 8k80 account, we collect the following personal information:

• Full legal name;
• Date of birth (to verify the minimum age requirement of 21 years);
• Residential address, including city, province, and postal code;
• Email address;
• Philippine mobile number;
• Username and encrypted password.

2.2 Identity Verification (KYC) Data

To comply with anti-money laundering (AML) regulations and to verify your identity before processing withdrawals, 8k80 may request:

• A copy of a government-issued photo identification document (e.g., Philippine passport, UMID, SSS ID, voter's ID, or driver's licence);
• Proof of residential address (e.g., utility bill, bank statement, or Barangay certificate);
• Proof of ownership of the payment method used for deposits (e.g., screenshot of GCash wallet showing your name and mobile number).

2.3 Financial Transaction Data

When you make deposits or withdrawals, 8k80 records:

• Transaction amounts, dates, and times;
• Payment method identifiers (e.g., GCash mobile number, bank account name — we do not store full bank account numbers or card numbers on our servers);
• Transaction reference numbers issued by payment processors.

2.4 Gaming Activity Data

8k80 automatically records your gaming activity on the platform, including game sessions played, bet amounts, win/loss outcomes, game provider interactions, and bonus usage. This data is used for account management, dispute resolution, regulatory compliance, and personalisation of your experience.

2.5 Technical and Device Data

When you access the 8k80 platform, our servers automatically collect:

• IP address and approximate geolocation;
• Browser type and version;
• Device type, operating system, and screen resolution;
• Session timestamps and page interaction logs.

2.6 Customer Support Data

When you contact 8k80 support via live chat or email, we record the content of your communications, including any personal information you voluntarily provide during the support interaction, to assist with issue resolution and quality assurance.

3. How We Use Your Data

8k80 uses your personal data for the following purposes:

• Account creation and management — to register and maintain your 8k80 player account;
• Age and identity verification — to confirm that you meet the minimum age requirement of 21 years and to verify your identity for KYC compliance;
• Payment processing — to process deposits and withdrawals via GCash, Maya, BPI, BDO, and other supported payment methods;
• Platform personalisation — to tailor game recommendations, promotional offers, and platform content to your gaming preferences;
• Customer support — to respond to enquiries, resolve disputes, and manage your account;
• Regulatory compliance — to meet obligations under applicable anti-money laundering, gaming regulation, and data protection laws;
• Fraud prevention and security — to detect, investigate, and prevent fraudulent activity, unauthorised access, and other security incidents;
• Responsible gaming — to monitor gaming patterns, enforce limits set by you or required by regulation, and identify signs of problem gambling behaviour;
• Marketing communications — to send promotional offers, bonus alerts, and platform news, where you have not opted out of such communications;
• Platform improvement — to analyse usage patterns, identify technical issues, and improve the quality and performance of the 8k80 platform.

4. Legal Basis for Processing

8k80 processes your personal data on the following legal grounds:

• Contractual necessity — processing required to perform our contractual obligations to you as set out in the Terms & Conditions (account management, payment processing, game provision);
• Legal obligation — processing required to comply with applicable law, including AML obligations, identity verification requirements, and gaming regulatory requirements;
• Legitimate interests — processing carried out for fraud prevention, platform security, responsible gaming monitoring, and platform improvement, where such interests are not overridden by your fundamental rights;
• Consent — processing carried out for marketing communications, where your consent has been obtained and may be withdrawn at any time.

5. Data Sharing and Disclosure

5.1 Service Providers

8k80 shares personal data with trusted third-party service providers who assist in the operation of the platform, including payment processors (GCash / GXI, Maya / Voyager Innovations, partner banks), identity verification providers, game software providers, cloud infrastructure providers, and customer support software vendors. All such providers are contractually bound to process your data only as instructed by 8k80 and in compliance with applicable data protection laws.

5.2 Regulatory and Law Enforcement Authorities

8k80 may disclose personal data to regulatory bodies, law enforcement agencies, or government authorities where required by applicable law, court order, or where we reasonably believe disclosure is necessary to prevent fraud, money laundering, or other illegal activity.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 8k80's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any resulting changes to this Privacy Policy.

5.4 No Sale of Personal Data

8k80 does not sell, rent, lease, or otherwise transfer your personal information to third parties for their own marketing or commercial purposes. Your data belongs to you — we are merely custodians of it for the purposes described in this Policy.

6. Cookies and Tracking Technologies

8k80 uses cookies and similar tracking technologies (including session tokens, local storage, and analytics pixels) on its platform. Cookies are used for the following purposes:

• Essential cookies — required for platform functionality, including maintaining your login session, remembering your language preference, and ensuring platform security;
• Analytics cookies — used to understand how players navigate the platform, which games are most popular, and where technical improvements are needed;
• Personalisation cookies — used to remember your game preferences and tailor the platform experience to your usage history.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect platform functionality, including login session persistence.

7. Data Retention

8k80 retains personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and KYC data is retained for a minimum of five (5) years following account closure, in accordance with AML regulatory requirements;
• Financial transaction records are retained for a minimum of five (5) years;
• Gaming activity logs are retained for a minimum of three (3) years;
• Customer support communication records are retained for two (2) years.

After the applicable retention period, personal data is securely deleted or anonymised in accordance with 8k80's data destruction procedures.

8. Data Security

8k80 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 8k80 platform;
• Encryption of sensitive personal data stored in 8k80 databases;
• Role-based access controls limiting internal access to personal data on a need-to-know basis;
• Regular security audits and vulnerability assessments of platform infrastructure;
• Two-factor authentication (2FA) available for all player accounts.

Notwithstanding these measures, no data transmission over the internet or storage system can be guaranteed to be 100% secure. In the event of a data breach affecting your personal data, 8k80 will notify affected users in accordance with applicable legal requirements.

9. Your Data Rights

Subject to applicable law, you have the following rights with respect to your personal data held by 8k80:

• Right of Access — you may request a copy of the personal data 8k80 holds about you;
• Right to Rectification — you may request that inaccurate or incomplete personal data be corrected;
• Right to Erasure — you may request deletion of your personal data, subject to 8k80's legal retention obligations;
• Right to Restriction of Processing — you may request that processing of your personal data be restricted in certain circumstances;
• Right to Data Portability — you may request that your personal data be provided to you in a structured, machine-readable format;
• Right to Object — you may object to processing carried out on the basis of 8k80's legitimate interests;
• Right to Withdraw Consent — where processing is based on consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact 8k80 at [email protected] or via the live chat function available on the platform. 8k80 will respond to valid requests within thirty (30) days.

10. Children's Privacy

8k80's Services are strictly intended for individuals aged 21 years and above. 8k80 does not knowingly collect personal data from individuals under the age of 21. If 8k80 becomes aware that personal data has been collected from an individual under the age of 21, that account will be closed, any funds withheld pending investigation, and the personal data deleted in accordance with applicable law. If you believe an underage individual has registered an 8k80 account, please report this immediately to [email protected].

11. International Data Transfers

8k80 primarily processes and stores personal data within servers located in the Asia-Pacific region. In some circumstances, personal data may be transferred to or processed by service providers located outside the Philippines (for example, cloud infrastructure providers or game software vendors with operations in other jurisdictions). Where such transfers occur, 8k80 ensures that appropriate safeguards are in place — such as contractual data protection clauses — to protect your personal data to a standard at least equivalent to that required under Philippine law.

12. Third-Party Links

The 8k80 platform may contain links to third-party websites or services (for example, game providers or payment processors). This Privacy Policy applies only to the 8k80 platform. 8k80 is not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party services you access via links from the 8k80 platform.

13. Changes to This Privacy Policy

8k80 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via email to the registered account address, or through a notice on the 8k80 platform, at least seven (7) days before the changes take effect where reasonably practicable. The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Continued use of the Services after the effective date of any change constitutes your acceptance of the revised Policy.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or 8k80's data practices, please contact us through the following channels:

• Email (plain text): [email protected]
• Live Chat: Available 24/7 through the 8k80 platform
• Response Time: Email queries responded to within 4–12 hours; live chat average response under 2 minutes

Please mark data rights requests with the subject line "Data Privacy Request" to ensure they are routed to the appropriate team for handling.